From a pipe dream to one of the most successful retail operations in terms of revenue per square foot, Apple has defied expectations and lead a retail revolution of sorts.
Apple employees will no longer be wandering around the store, according to an article on 9to5 Mac. A new customer service strategy will assign employees to a table to help groups of customers…
Apple CEO Tim Cook took time during his keynote address at the Goldman Sachs Technology and Internet Conference to talk about the future of Apple’s retail stores. The average Apple store receives 10 million visitors a week, as a result, some 20 stores are being shuttered and moved to larger locations.
Apple Inc. has been granted a trademark from the U.S. Patent and Trademark Office for its store design. The trademark covers the furniture and fixtures, floors, lighting and shelves found in Apple stores, along with the “Genius Bar.”
Apple’s retail stores continued their enviable performance in Q1 of fiscal 2012. The stores’ total revenue of $6.1 billion was 59% higher than the same period the previous year.
It would be safe to say that eyebrows were raised at news that Apple is hiring John Browett, the chief executive of British technology retailer Dixons, to head Apple Inc.’s global retail division.
Courtesy of Retail Customer Experience Tablets and smartphones are redefining the retail shopping experience and will be a $5 billion market per year by 2015, according to a research study released by analyst…