Walmart has fallen behind on fill-in shopping trips, as many smaller competitors, including dollar, drug and convenience stores, have proliferated. “Our growth has been interrupted by the rapid growth in these smaller stores.” Walmart has a roughly 10% share of that $415 billion market.
Macy’s localization program is an important and effective in attracting a variety of customers. As part of this program, merchandise managers analyze the customer mix in each and every store and then ships goods tailored specifically in terms of style and sizing to each store.
Sales associates use tablets that provide a view of who’s shopping in the store and past purchases they’ve made — information that can act as a selling aid.
Each year, thousands of celebrities, designers and brand employees flock to NYC for fashion’s biggest event, the Mercedes Benz Fashion Week.
Emotional engagement expectations related to “brand buzz,” “shopping experience” and “value-for-dollar” exerted the strongest influence on consumer decision-making and engagement with brands.
In November, the company sold its Canadian business to Sobeys for $5.8 billion in order to focus more on the US market. The move, however, has been met with great skepticism by many analysts, as the company’s Canadian operations had been generating healthy profits for the past few years.
President Barack Obama, a former smoker, praised CVS, saying in a statement the move will help wider efforts to “reduce tobacco-related deaths, cancer, and heart disease, as well as bring down healthcare costs.”
Shoppers say they have less time to shop either due to time constraints, toting around kids or long to-do lists, but they’re still out and about.
Staples used Pinterest and Polyvore as part of the inspiration for redesigning its online and bricks-and-mortar stores.
Mobile is everywhere – more people have a cell phone than running water and 25% of the world will be on a social network – that’s what created all of this big data: 2.5 billion gigabytes [of data] is created per day.
Citing “predictive analytics” Amazon feels it can be reasonably certain that you will buy product X, even if they have to give you a special incentive to complete the transaction.
Here are 3 emerging technology trends will have impact in the retail world, according to IBM CEO Ginni Rometty