How Seeing More Increases eCommerce Engagement

At the mall shoppers have the opportunity to take only a few steps into a store to gain a visual representation of what items are available prior to committing to viewing the stores range in greater detail. That all important first scan of the store can be critical.

On the other hand, eCommerce traditionally does not provide shoppers with a comparative experience online.

ecommerce store display

Online Retail Display

Online stores have only limited screen space in the first view to wow customers and keep them on their site and looking for more. Ten to twelve flat images in a standard grid as a first impression for customers makes grabbing their attention difficult.

The customers who do commit to exploring more typically have to scroll through pages and pages of products to find images worthy of continuing their shopping experience on that site. This situation can lead to buyer’s fatigue, where shoppers have browsed so many pages of items that they simply lose interest and leave the site.

An online presence should excite visitors enough so that they not only return but they tell others about the experience they had.

So how can online retailers overcome this?

It’s simple. By helping your site visitors find items of interest to them quicker and allow them to feel in control by providing an interactive experience.

Research shows that images are the most important factor in the online shopping experience, more important even than price. When we shop we scan many items and allow one to catch our eye, tracking subtle factors such as colour, shape and position.

What does this mean to you, the online retailer, seeking new points of difference as online shopping matures? It means that existing online image galleries are counter-intuitive to the way people shop in real life. A static, flat 2D grid does not meet the needs of customers to visually scan and interact with products.

Interactive Display – Show more. See more. Sell more.

With interactive display by Show. See. Sold. shoppers can view an entire collection in an engaging and immersive way that triggers the eye/brain connection promoting discovery and a genuine connection to the products displayed.. It is based on how we as humans find things in everyday life, which had yet to be translated to online retail product display.

Shoppers can swipe, zoom, spin and filter a product range then click through and buy. Seamless integration means images and copy are always up to date and site owners can easily control what is displayed. Show. See. Sold is all about user experience and engagement across all devices from desktop to mobile.

The end result of this process is a material uplift in time on site, conversion and basket size, all achieved with a little help from neuroscience which goes to show there is more to increasing your online sales than meets the eye.

One thought on “How Seeing More Increases eCommerce Engagement

  1. That is true. Just like in culinary, how they say the “eyes get to have the first taste”, the same principle applies for retailers and consumers. The Arizona Web site design also want to emphasize that the website itself should complement the product images of the ecommerce site. Ever nook and cranny of the website should work as a whole in representing that brand’s image and its product. That way the consumers will find it easy to remember the site itself and come back for another look or another purchase.

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