August 2012

The Top 10 Department Stores

August 28, 2012 // 0 Comments

A few years ago, it seemed department stores were becoming extinct, that there was no place for these bloated beasts of shopping past in today's fast-paced, digital, 24/7 shopping environment. While the department store landscape has shifted, predictions of its demise couldn't have been more wrong. For those players still on the field, the game has become one of the most exciting in retail for both industry observers and shoppers. [...]

The Hidden Needs of Shoppers

August 27, 2012 // 0 Comments

So if customers don’t even recall what an item cost, why are we all constantly employing the tactic of price off? Good question, quipped Sorensen in his folksy but straightforward style. “I’m against discounting… you never recover the money you lose in a promotion.” [...]

The Impact of the ‘Tech Titans’ on Retail

August 22, 2012 // 0 Comments

After 15 years in the industry working for what would be considered a competitor to NRF, I had the pleasure of attending my first NRFtech event last week. My attendance felt like a dawning of a new era at the venerable leader in all things retail. An era of more openness and community that in these days of hyper competition was refreshing. [...]

IKEA Checks out of Self-Service

August 21, 2012 // 0 Comments

KEA stores, by design, are a destination shopping experience. The Swedish-based retail stores draw in customers with modern home furnishings at an affordable price, while their massive store spaces and winding floor plans often keep shoppers inside for an hour or more. [...]

Ron Johnson’s J.C. Penney Plan Continues To Transform Stores

August 16, 2012 // 0 Comments

JC Penney is taking a risk on transforming its business model, and we think it might work (but we're not completely on board). Wall Street is generally unwilling to give any firm time to transition its business model, so the stock should continue to languish as Penney's sales and earnings tumble throughout the rest of the year. [...]
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